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Visiting Safely according to the Covid 19-Protocols

The Sorolla Museum open its doors to all the visitors who want to come and enjoy the art and work of Joaquín Sorolla. Therefore we have adopted all the necessary measures in order to guarantee the safety of each of our visitors as well as of our Museum staff.

To make the visit as enjoyable and as safe as possible, we kindly ask you to follow the instructions of the Museum staff while taking the following measures into account:

BEFORE THE VISIT:

  • If you have symptoms (fever, cough, difficulty breathing), please stay home
  • We recommend you book an online ticket in advance. If you buy the ticket at the box office, please pay with a contactless card.
  • The use of masks is mandatory
  • Visit to the museum is allowed for individual visitors or family groups (up to 6 people maximum).
  • Guided tours for individual visitors:
  • Due to these exceptional circumstances, a number of services will remain temporarily closed:
    • The cloakroom will not be available in order to leave bags or any personal belongings. Please do not bring any large or heavy items with you such as pieces of luggage or helmets.
    • Materials designed for the collective use of the Museum, such as audio-guides and information sheets have been removed. Instead, we have enabled other types of resources for the visit, which you can look at here. Individual Visit Nueva ventana

DURING THE VISIT:

  • In order to guarantee safety measures and to avoid crowds, the museum has removed its capacity to a third. There may be waits at entrance of the Museum and before accessing reduced spaces. Please be patient and follow the staff room instructions at all times.
  • Masks are mandatory throughout the visit.
  • Keep social distancing (keeping one and half meters from others)
  • Avoid touching surfaces and wash your hands frequently. Use the different hand sanitisers available at various points throughout the visit.
  • When coughing or sneezing, please use disposable paper or cover your mouth with your elbow. Avoid touching your face.
  • Use the paper bins in order to throw away tissues and other objects.
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